Information We Collect
When you visit the Puritas storefront, register an account, or complete a purchase for our cold-pressed oils and supplements, we collect the following types of information:
- Personal Identity Data: Your name, email address, phone number, and billing/shipping addresses.
- Financial Data: We do not store your credit card details. All payment processing is securely handled by our PCI-DSS compliant partner, Razorpay.
- Technical Data: IP addresses, browser types, timezone settings, and operating systems to ensure site performance and security.
How We Use Your Data
Puritas strictly uses your data to provide a seamless e-commerce experience. We use the collected data exclusively to:
- Process, fulfill, and deliver your orders securely.
- Send transactional emails and SMS updates regarding order status (e.g., dispatch notifications via our logistics partner).
- Manage customer support requests, refunds, or replacement claims.
- Prevent fraud and ensure our checkout gateway remains secure.
We do not sell, rent, or lease your personal data to any third-party marketing companies.
Third-Party Sharing
We only share your data with verified third-party providers who are essential to our business operations. These include:
- Logistics Partners: Delivery services (like Shiprocket or BlueDart) receive your shipping address and phone number for delivery.
- Payment Gateways: Providers like Razorpay process your checkout securely.
- Cloud Infrastructure: Our Medusa backend and database securely host your order history and account data using strict structural encryption.
Cookies & Tracking
Like most modern web applications, Puritas uses robust session tracking and cookies purely to provide basic functionality. We utilize standard session cookies to:
- Maintain your active shopping cart state across browser tabs.
- Keep you securely logged into your customer account.
- Remember your light/dark mode UI preferences.
You can instruct your browser to refuse all cookies across our domain. However, declining core cookies will prevent your shopping cart from saving items correctly.